Online reservations land on the tablet of iPratico, the iPad till for restaurants, with the table already assigned: whoever is at the till confirms or declines them right there. Takeaway and delivery orders arrive already written, and the online menu can be born from the till's catalogue.
No second screen to watch and no orders to retype: what happens on Reserveat reaches the till, and the decisions taken on the tablet travel back to the guest. You run the dining room from the tool your staff already holds all day.
If you want, the online menu grows out of the iPratico catalogue, photos and prices included, and when a product runs out in the warehouse the linked dish switches off online. The integration is included in the Orders and Complete plans and is activated from the dashboard with your venue's API key.
Reservations are decided from the tablet, tickets write themselves and the catalogue stays one: the till you already use becomes the place where your online business lives too.
Every reservation taken from the widget, from Google or by the phone assistant shows up on iPratico with name, phone, party size, notes and — when your rooms are mapped — the table already assigned, single or combined.
Whoever is at the till watches the evening take shape on the same screen they already use for everything else: no notebook next to the tablet, no second program to keep open.
If you choose manual confirmation, the decision is taken by whoever is at the counter, on the tablet: accepted or declined there, the answer reaches the guest as if it came from the dashboard.
In the real-time mode the guest waits on the widget and gets the outcome within a couple of minutes: the person answering is the one who actually has the room in front of them.
Every online order enters iPratico with its lines on your catalogue's products, the guest's name, the pickup or delivery time and — for delivery — the full address with notes for the driver.
The options the guest picked arrive written on the ticket, their price already inside the line: the kitchen reads everything, with no clarification phone calls.
If the guest paid online, the order reaches the till already settled, with the payment method stated; if they pay on pickup, it arrives marked as to be collected.
Nobody at the counter has to ask «has this been paid?»: it's written on the order, and at the end of the day online takings sit with the dining-room ones.
If you want, iPratico writes your online menu: categories and products become sections and dishes with your price list's prices and the photos already stored at the till.
Already have a curated menu in Reserveat? Activation suggests the matches between your items and the till's products: you confirm, and from then on order lines travel on the right product.
When a product's stock runs out in the iPratico warehouse, the linked dish turns sold out on the online menu and nobody orders something that isn't there.
Prefer deciding by hand? Your own switch always wins over the warehouse's: the final word stays yours.
An order cancelled or rejected on Reserveat is voided at the till too, on its own: no ghost tickets to hunt down at the end of service.
And when the status changes at the till — accepted, preparing, ready, closed — the order on Reserveat follows, guest notifications included.
You activate it yourself: enter your iPratico API key, Reserveat verifies the connection and walks you through menu and matches. No installer, no touching the venue's iPad.
Nothing changes for your staff: the till stays the one they know, with the online work flowing into it on its own.
Online reservations don't live in another program: they sit on the till's tablet, with their table, next to everything else in the service.
And the decision on who gets in is taken by whoever has the real room in front of them, not by a blind automation: the system does the work, you keep the control.
Online orders are never retyped: they reach the till already written, options on the ticket and takings already split between paid and to collect.
The time your staff spent transcribing orders goes back where it belongs: the kitchen and the counter.
Products, prices and photos are governed at the till, where you've always governed them, and the online menu follows; stock switches off finished dishes on its own.
What only the online guest needs — allergens, translations, descriptions — stays in Reserveat, where it makes sense to curate it.
Activate Reserveat in minutes: start with the free plan and add the features you need, when you need them.
