With Reserveat's online shop for restaurants, your website becomes an e-commerce storefront: sell wine, local specialities, sauces, gourmet boxes and merchandising, with pickup directly at your venue. Guests browse the catalogue and pay on their own, while you manage everything from the same dashboard as reservations and orders — no marketplaces in between and no third-party commissions.
Selling your products online means additional revenue that doesn't depend on covers: the shop keeps earning even when the kitchen is closed. And every purchase enriches your CRM with a real contact, ready for newsletters, promotions and loyalty campaigns.
From catalogue to counter pickup, every step is designed to let customers buy on their own and give your staff clear, surprise-free orders.
You organise products into categories with photos, prices and multilingual descriptions — which you can even have the AI write — and variants with optional surcharges: format, packaging, vintage.
The crossed-out price next to the discounted one highlights offers and promotions, giving customers a concrete reason to buy right away.
Customers add products to the cart and complete the order in a few steps, without creating an account: name and contact details are enough.
Less friction means more conversions, and every purchase still brings a qualified contact into your customer database.
You collect securely with card at checkout, or let customers pay cash when they pick up.
Your venue's gift cards are accepted as a payment method too: the balance is deducted automatically and the prepaid value flows back into circulation.
For each product you decide whether availability is unlimited or tracked piece by piece: quantities update with every sale.
Customers automatically see the Last items and Sold out labels: you never risk selling what's not on the shelf.
Every new order lands in real time on the dashboard, with clear statuses — accepted, in preparation, ready, picked up — and automatic customer notifications via email and WhatsApp, from confirmation to the order-ready alert.
If something goes wrong, you handle full or partial refunds in a few clicks, with every movement tracked.
Wine, oil, sauces, local specialities, gourmet boxes and merchandising become additional revenue that doesn't depend on seats.
The shop works around the clock: customers order whenever they want and pick up at your venue, perhaps pairing the purchase with their next visit.
You sell directly from your own site, without marketplace commissions and without handing the customer relationship to third-party portals.
You set the price, and every sale strengthens your brand, not an external platform's.
Online buyers enter your CRM with contact details and history: a proprietary audience for newsletters, promotions and targeted campaigns.
And a customer who drops by to collect an order is a customer stepping back into your venue — often booking a table too.
Activate Reserveat in minutes: start with the free plan and add the features you need, when you need them.