Sell takeaway and delivery directly from your site, without depending exclusively on the big portals. Your guest browses your digital menu, customises dishes, picks a pickup or delivery time and pays securely — while your kitchen gets clear instructions and predictable timing.
Protect the margins that commissions erode and build a proprietary customer database. Every direct order feeds your CRM and enables remarketing, coupons and loyalty strategies, turning delivery from a cost centre into a strategic revenue channel.
Get full control of the order lifecycle, from menu browsing to kitchen prep, all the way to pickup or delivery.
Your online menu becomes a storefront designed to convert: photos, descriptions, allergens, variants, extras, categories and up-to-date availability. A well-structured, mobile-friendly catalogue improves the buying experience and supports your local SEO.
You can guide customers towards higher-margin combinations, while real-time availability prevents orders for sold-out items.
Your customers can order hours or days in advance, avoiding sudden spikes and phone calls at the worst moment. For your kitchen this means planning production, ingredients and staffing with greater precision, cutting waste and dead time.
You set time slots and minimum lead times: every accepted order can be prepared to the quality you expect.
Cards, digital wallets and online payments reduce the risk of ghost orders, delivery errors and manual cash handling. You collect upfront with immediate cash flow and simpler bookkeeping.
You eliminate the risks of unclaimed orders and missed payments on delivery — two problems that eat into your operating margin in traditional delivery.
You can run flows with in-house riders or external logistics services, keeping order status and prep times clear. You control every stage: into the kitchen, prep complete, handed over for delivery.
Integrated delivery logistics lets you estimate realistic times, communicate them to the customer and make sure quality arrives intact.
Delivery zones aren't circles drawn on a map: they are generated automatically from real driving times — by car, scooter or bike — so you cover the streets genuinely reachable within the minutes you choose.
For each zone you set a dedicated delivery fee, with reductions at spend thresholds and free delivery above a set amount: the cost of delivery stays sustainable on every order.
Automatic updates tell your customer whether the request has been received, whether the food is being prepared, ready for pickup or out for delivery. Fewer repetitive calls, a stronger perception of professionalism.
For you, real-time tracking also means being able to monitor fulfilment times, spot bottlenecks and improve operational efficiency.
Every order acquired through your own site reduces your dependence on marketplaces and their commissions. Even a small share shifted to your channel can have a major impact on monthly margin.
Building a strong proprietary channel means reducing the commercial vulnerability tied to third-party platforms' policies and algorithms.
When customers order through your channel, their email, phone number and preferences stay in your ecosystem, not in a third-party portal's database. You can run remarketing, post-purchase coupons and personalised communications.
The customer becomes part of your proprietary CRM: an asset that grows in value over time and that no external algorithm can take away from you.
Upfront digital payments help you plan purchasing, production and shifts on a clearer financial footing. Knowing part of the demand in advance means less waste and a better organised brigade.
Unlike marketplaces that pay out on variable schedules, your direct revenue is immediate and predictable.
Activate Reserveat in minutes: start with the free plan and add the features you need, when you need them.